Shipping and Delivery

TracMetrics is a fully digital, browser-based service. There are no physical goods, and nothing is ever shipped to you, so there is no packaging, courier, or delivery address involved.

Access to TracMetrics is granted electronically as soon as the relevant step is complete:

• Your account is created the moment you finish registration.
• Full journal, analytics, and reporting access begins as soon as your subscription payment is confirmed, usually within a few seconds.

Registration itself is instant. Since TracMetrics runs on a single subscription plan, full product access activates automatically once your first payment is confirmed by our payment gateway, no manual approval step is required on our side.

There is no shipping time to account for. In rare cases where a payment confirmation is delayed by the payment gateway or your bank, access is granted automatically as soon as that confirmation arrives, typically within minutes.

TracMetrics runs in any modern web browser on desktop or mobile with an internet connection. No download or installation is required.

New features and fixes are delivered automatically to your account as we ship them. There is nothing to download or reinstall, and updates are included in your existing subscription at no extra cost.

If you complete payment but do not see your access activate within a reasonable time, contact in-app support with your registered email and payment reference so we can check and resolve it promptly, or email us the same details.

For any other question about account activation or access, reach us through in-app support.